Payment Policy

Last Updated: March 16, 2026

At Maimoon Traders Ltd, we are committed to providing a secure, convenient, and transparent payment experience for all our customers. This Payment Policy explains the payment methods we accept, how payments are processed, billing procedures, refunds, and other important payment information.

By placing an order through our website, you agree to this Payment Policy.

1. Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• Maestro
• Visa Debit
• Mastercard Debit
• PayPal
• Apple Pay (where available)
• Google Pay (where available)

Additional payment methods may be introduced in the future.

2. Payment Processing

All payments are securely processed through trusted third-party payment providers.

• We never store full payment card details on our servers.
• SSL encryption is used to protect payment information.
• Payments are authorised at the time your order is placed.
• Your payment method may be pre-authorised before your order is confirmed.

3. Billing & Charges

• Payment is required when placing an order.
• Prices are displayed in the applicable currency shown at checkout.
• Applicable taxes are included where required by law.
• Eligible orders qualify for free shipping to the UK, USA and Europe.
• Your confirmation email will include a full breakdown of charges.

4. Payment Authorisation

Your bank or payment provider may place a temporary authorisation hold when your order is submitted.

Once payment has been completed, this temporary hold will be replaced by the final transaction.

5. Failed or Declined Payments

If your payment cannot be processed, please:

• Verify your payment information.
• Ensure sufficient funds are available.
• Contact your bank if necessary.
• Try another payment method if available.

Maimoon Traders Ltd reserves the right to cancel orders when payment cannot be successfully processed.

6. Currency & International Payments

International customers may be charged in the currency displayed during checkout.

If currency conversion applies, your financial institution may charge additional fees, which are outside our control.

7. Refunds & Payment Reversals

Refunds are processed according to our Refund & Return Policy.

• Refunds are issued to the original payment method.
• Processing generally takes 5–10 business days.
• Bank processing times may vary.

Partial refunds may apply where:

• Products are returned in a used condition.
• Items are missing accessories or original packaging.
• Returns fall outside the eligible return period (unless faulty).

8. Fraud Prevention & Payment Security

To protect our customers and our business:

• Orders may be reviewed for suspicious activity.
• Additional verification may be requested for high-value purchases.
• Orders may be cancelled if payment cannot be verified.
• Secure payment gateways monitor transactions for fraud prevention.

9. Payment Disputes

If you believe you have been charged incorrectly:

• Review your confirmation email.
• Check your bank statement.
• Contact our customer support before requesting a chargeback.

Most payment concerns can be resolved quickly by our support team.

10. Third-Party Payment Services

Payments may be processed by trusted providers such as:

• PayPal
• Stripe
• Other secure payment gateways

These providers maintain their own Terms of Service and Privacy Policies.

11. Taxes & Compliance

• Prices include applicable taxes where required.
• International customers are responsible for any local duties or import taxes where applicable.
• We comply with all relevant tax and accounting regulations.

12. Recurring Payments & Subscriptions

Should subscription services become available in the future:

• Customers will be informed before recurring billing begins.
• Subscriptions may be cancelled at any time according to their terms.
• Recurring payments will be securely processed.

Maimoon Traders Ltd does not currently operate subscription-based payment services.

13. Customer Responsibilities

Customers are responsible for:

• Providing accurate billing information.
• Using payment methods they are authorised to use.
• Reporting any unauthorised or suspicious transactions immediately.

Failure to provide accurate information may result in delayed processing or order cancellation.